Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Designed for households with cats and people who want a practical, non-intrusive solution, Pacagen targets the shed allergens that can linger in living spaces. In third-party lab testing, the formula notes up to 98% removal of cat allergens, offering a clearer day in rooms where you and your cat spend time together. This approach focuses on real-world scenarios—from cozy afternoons on the sofa to quiet evenings in bed—without demanding major changes to your routine.
The spray activates by mixing the Allergen Neutralizing Powder with the Stabilizing Solution. Once activated, the proprietary proteins seek out cat allergens, bind to them, and help break them down. The result is a reduction in allergen presence that you may notice as you move through common spaces like living rooms, bedrooms, and textiles.
Activation is straightforward: combine the powder and solution to activate the spray, then apply it to surfaces where you and your cat spend time. For ongoing coverage, reapply every 2–3 days. The formula is designed to be residue-free and fabric-safe, so you can treat upholstery, bedding, carpets, and curtains with confidence.
Pacagen uses non-toxic ingredients and is tested by independent laboratories. The product is developed with input from veterinarians and allergists, aiming to be gentle for homes with pets and people. This combination seeks to reduce allergen exposure while keeping daily life comfortable and pet-friendly.
In practical terms, you may experience a calmer environment in shared spaces and a sense of refreshed fabrics after sprays. While results can vary by setting, many households appreciate a straightforward, repeatable routine that complements daily life with a cat.
Q: What makes Pacagen Cat Allergen Neutralizing Spray different?
A: It uses proprietary proteins to bind and break down cat allergens, with third-party lab verification, and is designed for quick activation and broad home use.
Q: How should I use Pacagen for best results?
A: Mix the powder and stabilizing solution to activate, spray areas where you and your cat spend time, and reapply every 2–3 days.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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