Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Summer days can leave big dogs feeling restless. PAIGTEK Answer to comfort is a cooling mat designed for bold-sized companions, with a generous 36x23 inch footprint that fits spaciously in crates, on the floor, or beside a bed. This mat blends practicality with a cool-touch experience, featuring a double-sided build that balances a skin-friendly cooling fabric with a waterproof backing. No special setup is required—simply lay it down where your dog rests, and let the mat support a calm, relaxed posture during hot spells.
Beyond its size, the mat emphasizes versatility. It’s built to adapt to indoor floors, car seats, or outdoor surfaces, making afternoons at home or on the go more comfortable for you and your dog. The cooling layer remains inviting without relying on water or electricity, offering a simple, low-maintenance way to help your dog cool down during the season.
The PAIGTEK mat features a Q-Max value greater than 0.47, delivering a noticeable cool touch as your dog settles in. It uses a five-layer construction that pairs a breathable, skin-friendly top with a waterproof underside. This combination supports durability and easy cleaning, while staying adaptable to varying environments—from apartment floors to travel vehicles and outdoor setups.
Maintenance is straightforward. The waterproof surface wipes clean easily, and the entire mat is machine washable and dryer-safe, making routine cleaning practical for busy pet owners. Foldable and lightweight, it travels well from home to car, campsite, or beachside stops without hassle.
Spread it on a living room floor for a cool nap, place it on a car seat during travel, or set it up at a campsite for a shaded, refreshed resting spot. The mat’s ample 36x23 inch size supports dogs in multiple resting positions, and its lightweight design makes it easy to move between rooms or pack for trips.
After outdoor adventures, wipe away surface dirt and stains, then machine wash when needed. When not in use, fold the mat to a compact size for storage or grab-and-go transport.
Q: What makes PAIGTEK Cooling Mat suitable for large dogs?
A: The mat combines a cooling fabric surface with a waterproof backing, folds for travel, and does not require water or electricity, making it versatile for home, car, or outdoor use.
Q: How do I clean and care for the PAIGTEK Cooling Mat?
A: Wipe the waterproof surface for spills and stains, and machine wash and dry the full mat for thorough cleaning.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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