Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Summer heat affects active large dogs in unique ways, nudging restless naps and quick transitions between lounging and activity. The PAIGTEK Cooling Mat is crafted to offer a refreshing resting surface your dog can seek out when warmth rises. With a Q-MAX rating above 0.47, the fabric tends to feel noticeably cooler to the touch as your dog settles in. This isn’t a claim of guaranteed results, but many pets respond positively to a cooler surface during hot days.
The mat features a thoughtful double-sided design and a five-layer construction that balances cooling performance with durability and practicality. One side uses a super cool fabric to help draw heat away, while the opposite side is waterproof, enabling use on indoor floors or during outdoor adventures without worry.
Maintenance is straightforward. The waterproof surface wipes clean to handle everyday messes, while the entire mat is machine washable and dryable for busy households. This combination supports a tidy, ready-to-use mat after trips, playtime, or a quick nap.
Designed with portability in mind, this mat folds and packs flat for road trips, beach outings, or relaxing at home. It’s easy to carry and fits various spaces—from car floors to living room corners—making heat relief more accessible wherever you are.
For larger breeds, the L size offers ample lounging area, while the XL version provides extra room to stretch out. The cooling feel and waterproof versatility make hot days easier to manage, helping you keep your dog comfortable without complicated setups.
Q: What sizes does PAIGTEK Cooling Mat come in?
A: Available in L (36x23) and XL (44x32), designed to fit large dogs.
Q: Is the mat waterproof and easy to clean?
A: Yes. The surface is waterproof and machine washable for quick maintenance.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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