Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The flagship L7 Ultra blends premium stainless steel with an intelligent odor-control system to help keep your home smelling fresher. Designed for big cats and busy households, this enclosure offers a roomy interior, a high-sided design to reduce spray, and a hands-free approach to odor management. A power adapter is included so you can set it up right away. The tall sides also help contain litter during digging and exits, making it a practical choice for homes with energetic felines.
Real-time sensors detect when your cat is present and automatically activate the odor-control system after they exit. Paired with PalNests exclusive Litter Companion, the setup uses three charcoal bags and a freshness block to help manage litter smells while remaining gentle enough for sensitive cats. This combination aims to keep air feeling cleaner without constant manual intervention.
The stainless steel litter box features a flip-top door for quick access during cleaning. The 3-layer detachable shell enables full enclosure or a semi-enclosed configuration, making maintenance straightforward without removing the entire cover. This design supports flexible use as your preferences or routines change.
With dimensions of 24 x 16 x 15.6 inches and an enclosed space of about 80 liters, this box offers ample room for large breeds such as Maine Coons and Ragdolls under 30 lbs. For long trips or heavy usage, you can add about 20 lbs of litter and go weeks between refills, depending on your household’s needs.
An enhanced inner structure seals urine inside, reducing leaks through gaps. A two-tier litter mat helps minimize litter scatter, keeping floors cleaner during digging and exits. The design targets common spill points to support busy homes with multiple daily uses.
Made to last over 5+ years with rust-proof, scratch-resistant stainless steel, the L7 Ultra includes a scoop, mat, Litter Companion, and a user manual. PalNests offers responsive support should you need help, ensuring a smoother setup and ongoing use.
Q: What makes the PalNests L7 Ultra different from other litter boxes?
A: Real-time odor sensors activate odor-control after your cat exits for fresher air.
Q: Is the L7 Ultra suitable for large cats?
A: Yes, it features an XXL 80L interior and accommodates large breeds under 30 lb.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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