Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Panup’s 24-inch sisal cat scratcher is designed to satisfy your cat’s natural scratching rhythm while offering a cozy lounge space and a playful add-on ball. Crafted with 100% natural sisal, the surface invites cats to scratch, stretch, and sink into a comforting bed after play. The sturdy oval shape supports longer sessions, and the material’s texture provides a tactile experience that many cats find appealing.
Beyond scratching, the oval form doubles as a lounging bed, with raised edges that give a sense of security. A built-in play ball adds interactive fun during downtime, turning a simple scratcher into a small activity hub for indoor play.
Made from 100% natural sisal, this scratcher is built to withstand regular use. The material tends to soften with use, inviting continued scratching and lounging, while maintaining a sturdy shape that stands up to enthusiastic paws.
With dimensions of 24×15×3.5 inches (61×40×9 cm), this oval design accommodates a range of cat sizes—from lively kittens to bigger cats. The bed-like portion offers a cozy spot to curl up, and the non-slip bottom helps keep the unit in place on smooth flooring.
Providing a dedicated outlet for scratching may help reduce furniture wear and keep fur and dust contained. The three-in-one setup focuses on scratching, resting, and gentle play—delivering a compact, all-in-one space for your cat within your living area.
Regular use shows natural wear on the sisal. To keep things tidy, remove loose fur and wipe with a damp cloth as needed. The natural fibers balance durability with comfort for ongoing use.
Q: Is the Panup Sisal Cat Scratcher suitable for indoor use?
A: Yes, designed for indoor use with a non-slip bottom.
Q: What size is the 3-in-1 scratcher and who is it best for?
A: The 24×15×3.5-inch oval design fits kittens through larger cats and provides a lounging area.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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