Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Scat Shock Mat from PAPARELA is a compact, one-piece solution designed to help keep dogs and cats away from countertops, couches, and other off-limits spots. Measuring 30" x 16", it fits most living spaces without overwhelming them. An included tester doubles as a decorative dog figurine and arrives in one of 12 styles, letting you test the mat while adding a bit of charm to your home.
Choose from Tone, Tone + Safe Static, and Static to tailor the experience. A common starting point is Beep + Static to quickly grab attention, then progress to Tone as your pet responds. Each setting offers a different level of feedback, allowing you to adjust the approach as needed.
Unroll the mat and lay it over the targeted area. A brief press activates it; stepping on the surface delivers a mild correction and audible cue. When the session ends, wipe with a damp soft cloth and roll the mat for compact storage.
The mat runs on a single 9V battery (not included); a rechargeable option is recommended for long-term use. It uses mild static pulses to prompt disengagement, and the device remains dormant for about 200 seconds if a pet stays on for 60 seconds, resuming only after the area is vacated. This cycle helps prevent overstimulation while supporting consistent boundaries.
With thoughtful placement and a patient approach, you may discover calmer transitions in areas your pet previously frequented—always under gentle, non-harmful reinforcement. The combination of clear cues, an approachable design, and flexible modes can help support daily routines around the home.
Q: How does the Scat Shock Mat deter pets and is it safe?
A: It uses gentle beeps and mild static pulses to deter pets from restricted areas, designed for humane training.
Q: What power and maintenance does it require?
A: One 9V battery (not included); wipe-clean surface and roll up for storage when not in use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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