Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The PAPZER Soft-Sided Carrier is thoughtfully sized at 18 x 11 x 11 inches, balancing roominess with compactness. It is well-suited for medium cats up to 20 pounds or small dogs under 12 pounds, offering a plush, secure space that stays comfortable during travel or daily outings. The pink exterior pairs with a durable 600D Oxford fabric and reinforced mesh, delivering a soft feel with dependable resilience. A wide top entry invites easy loading, while the breathable mesh panels promote airflow to help keep your pet calm and comfortable on longer trips.
Whether you are crossing the city or boarding a plane, this carrier is built with practical travel needs in mind. It fits under seats on several major U.S. airlines, helping you move through airports with fewer interruptions. An adjustable shoulder strap adds versatility for hands-free transport, and the collapsible frame means the bag holds its shape during use but folds away neatly for storage when not needed.
In the car, you can unzip the side panel to thread a seatbelt, creating a safer travel case for tiny dogs or rabbits. When zipped closed, the carrier also serves as a compact storage pocket for small toys or treats. Four-sided mesh ensures 360-degree airflow, so your pet can enjoy a steady flow of fresh air. A wide top opening and an additional side door simplify loading, even for larger cats or shy pets who prefer a gentle entrance.
The carrier is designed to resist sagging under load thanks to a sturdy, collapse-resistant frame, ensuring it maintains its shape during transit. A removable cushion adds a layer of comfort, and the cover is machine-washable for quick restoration after travel or play days. Whether you are visiting the vet, heading to a friend’s house, or planning a weekend away, this bag aims to be a dependable companion that adapts to your routines without promising guaranteed results.
Pro tip: measure your pet from nose to tail along with their height to confirm that the 18 x 11 x 11 inch footprint will suit their body before purchasing.
Q: Is this carrier airline-approved for travel?
A: It fits under-seat on American, Delta, and United flights; always verify dimensions with the airline 72 hours before departure.
Q: What pets can fit in this carrier?
A: Suitable for medium cats up to 20 lbs or small dogs under 12 lbs; measure length and height before buying.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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