Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
PasTard Dog Stairs for Bed combine soft, cushioned comfort with dependable stability. The 3-step configuration rises 15.7 inches high, with an optional 4-step version at 20.5 inches, making it a versatile helper for beds, couches, windowsills, and other indoor perches. Crafted for everyday use, these stairs invite confident climbing for small dogs and cats while helping reduce the need for risky jumps.
Every step uses high-density rebound foam that yields a gentle, forgiving feel under paw and pad. The base sits on a silicone non-slip surface, delivering steady grounding on wood, tile, carpet, and laminate. The steps themselves feature a pineapple-pattern corduroy that enhances traction, so paws find secure footing even after repeated climbs.
These stairs are well-suited for puppies learning to navigate furniture, seniors needing a gentler ascent, or pets with mobility concerns who benefit from independent access to beds and couches. They also work well for sunny windowsills where a pet might like to perch without relying on jumps.
For best results, allow about one hour for the foam to fully expand after unboxing. We recommend adding the cover during expansion to help the foam settle properly. Note that the foam itself isn’t washable; only the removable cover is machine-washable.
In daily use, place the stairs where your pet naturally climbs, and give them a little time to explore the new path. The PasTard steps are designed to be a practical aid that accompanies pets through routine moments—without promising guaranteed outcomes, but with potential for safer, more independent access.
Q: What sizes does PasTard Dog Stairs for Bed come in?
A: They offer 3-step (15.7 in) and 4-step (20.5 in) heights to fit beds, sofas, and windowsills.
Q: Is the cover removable and washable?
A: Yes, the cover is removable and machine-washable; the foam itself is not washable.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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