Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Built from durable aluminum, the PATAPLUS large dog door is designed to withstand daily use and exposure to the elements. The flap system remains flexible for a smooth pet experience, while double slide-in locking panels help seal out drafts. This combination can contribute to maintaining comfortable indoor temperatures and reducing energy loss when the flap is closed. A sturdy backplate works with solid magnets to encourage a steady, quiet seal that’s easy for pets to operate.
The door measures 17 inches wide by 21.3 inches high, with a flap opening of 13.5 by 18 inches. It fits doors 1.25 to 2.5 inches thick and supports dogs up to 110 pounds. This ample opening supports dogs entering and exiting for potty breaks or play without constant human assistance, helping your pet respond to routines on their own.
Installation is straightforward thanks to a cut-out template, step-by-step instructions, and included mounting hardware. The aluminum frame, backplate, and magnetic flaps work together to provide a dependable seal that remains user-friendly for daily pet use. The door is built to perform across common door types, including paneled, wood, PVC, and metal doors.
Note: Real-world results depend on door conditions and climate. This door offers practical features designed to support everyday pet routines without guaranteeing specific outcomes.
Q: What door thickness does PATAPLUS Aluminum Large Dog Door fit?
A: It fits doors 1.25 to 2.5 inches thick with the included template.
Q: Do the magnetic flaps help reduce drafts?
A: The double magnetic flaps seal when closed; performance depends on installation and environment.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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