Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The PATAZONE Dog Carrier Cat Carrier in grey combines soft comfort with thoughtful, travel-smart design. It’s built to feel roomier than many similar bags, making it suitable for small dogs, cats, or rabbits during trips, vet visits, or daily transport. A practical guideline is a maximum load of 25 pounds (12 kilograms), but always pair weight with your pet’s length and height to ensure a comfortable fit.
Inside, two extra compartments and a carefully planned layout create a sense of space without bulk. The design offers ample room for lounging and repositioning, which can make car rides, flights, or train journeys feel calmer for your pet.
A spring wire frame lets the rear bracket fold down slightly, helping the carrier fit into cars and meet under-seat requirements in many cabin configurations. The expanded side areas also support a more harmonious journey by offering more movement space.
Two entry points simplify getting pets in and out. The carrier’s shape should be preserved by avoiding simultaneous opening of both side zippers. It offers two carrying styles: a handle and an adjustable shoulder strap, so you can tailor the carry to your preference and your pet’s comfort.
Constructed from durable Oxford fabric, this bag is designed for everyday travel. The artificial sheep-skin pad is removable and machine washable, making cleanups easier. When not in use, the bag can fold flat into a cushion to save space at home or in the trunk.
Before traveling, let your pet explore the carrier in a familiar space for a few days. Gentle, positive exposure helps create a calm association with the bag when it’s time to go.
Q: Is the PATAZONE Dog Carrier airline approved?
A: Yes. It is designed to fit under-seat cabins in many airlines and compresses for convenient travel.
Q: What are the main travel-friendly features?
A: Dual entrances, two carrying methods, and expandable sides improve access and comfort during journeys.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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