Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
PatiencET Washable Pee Pads offer a practical, reusable solution for training, housebreaking, and everyday care. Sized generously at 48 x 65 inches, they provide a broad surface that helps contain messes and simplify cleanup, whether you’re managing a busy puppy or a senior dog. The pads are designed to stay put, dry quickly, and protect your floors over time, making them a versatile addition to any pet-friendly home.
The pad uses a moisture-wicking surface, a high-density absorbent core, and a waterproof bottom. Together, they draw moisture away quickly, keep the top comfortable for your pet, and seal in dampness to protect floors and carpets from staining and odors. This combination supports comfortable resting spots in crates, play zones, and living spaces where pets pause between breaks.
The surface uses soft cotton that is breathable, skin-friendly and odor-free, creating a gentle resting place. The back features non-slip rubber grips that help keep the pad anchored on wood, tile, or carpet, reducing shifting during movement and offering stability for quick turns or playful hops.
These pads are designed for repeated use. They can be washed by hand or in a machine, then dried in a dryer or air-dried. Note: Do not use fabric softener, bleach or dry clean these reusable pads, as those actions can degrade softness or performance over time.
Use them in kennels, playpens, on wood floors, sofas, or car seats. They are great for puppy training, supporting incontinence, whelping, and mess-free travel with your puppy. Reusable pads offer a lower-carbon option compared with disposable alternatives, and they collapse neatly for storage when not in use.
Packaging includes one pad measured at 48 x 65 inches. If you encounter any issues, PatiencET offers responsive support to help you get set up and keep daily routines running smoothly.
Q: What sizes are PatiencET washable pee pads available in?
A: The listing features a single pack sized at 48 x 65 inches.
Q: How should I clean and reuse PatiencET pads?
A: They're machine washable or hand washable and dryable; avoid fabric softeners, bleach, or dry cleaning.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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