Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Traveling with your cat is easier when you have a thoughtful carrier that blends comfort, safety, and convenience. The Pawaii Cat Carrier with ID Tag is designed to meet airline standards and everyday use, combining a breathable structure with smart details that make journeys smoother for both you and your feline companion.
Key measurements and fit matter for a calm trip. The carrier measures 16.9 by 10.6 by 10.6 inches and supports pets up to 13 pounds, a size that fits many small to medium cats and provides enough space for a relaxed stance or a brief stretch between legs.
The carrier uses a four sided mesh system that promotes airflow and reduces heat buildup, helping your cat stay comfortable during flights, buses, or car trips. The top opening lets you calmly check in on your pet without fully removing them from the carrier, which can minimize stress during busy travel times.
One standout feature is a digital ID tag with a QR code you can attach to the carrier. If your cat goes exploring in a new place, scanning the tag can reveal essential contact information and basic pet details to help reunite you quickly.
Beyond travel outside the home, this soft sided carrier doubles as a small pet house indoors. It’s easy to fold and store, and it can be secured to a luggage handle for hands-free transport. The design also emphasizes ventilation and calm observation, with a top opening to monitor your cat and provide reassurance.
Airline requirements differ, so check each airline’s height constraints in advance. Ensuring your cat has space to move, along with familiar comforts like a fleece bed, can help ease the journey.
Q: Is the Pawaii Cat Carrier airline approved?
A: Yes, it meets TSA/IATA standards (size 16.9 x 10.6 x 10.6 inches, up to 13 lbs), suitable for many air travel scenarios.
Q: What safety features are included for my cat during travel?
A: It includes a soft fleece bed, four-sided mesh for ventilation, a top opening for viewing, and an anti-wandering leash attachment.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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