Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Designed for indoor cats that love to climb, scratch, and survey their domain from a high perch, the PawlaBay 40.7-Inch Multi-Level Cat Tree offers a balanced blend of height, stability, and soft textures. The towering structure stands 40.7 inches tall with a wide, 23.4 by 15.6 inch base, a footprint that fits comfortably in many living spaces while keeping the center of gravity low for stability. Multiple climbing levels and lounging spots invite curiosity and relaxation, and a protected space capsule provides a hideaway for cats who enjoy a den-like retreat.
The capsule-inspired design, together with a reinforced frame, creates a sturdy playground where cats can climb, scratch, and rest with confidence. This setup is described as wobble-free and supportive for cats up to 30 lbs, delivering a dependable sanctuary that can handle energetic sessions without shifting or tipping.
Crafted from unpainted solid chipboard, soft plush, and heavy-duty sisal rope, the cat tree balances durability with touchable comfort. Scratching posts are reinforced to stand up to sharp claws, and the sisal rope wraps retain grip under repeated use. The result is a long-lasting piece that can remain a focal point of the room while resisting wear and tear from daily play.
Assembly is straightforward thanks to clear, step-by-step instructions and included tools—often ready in a short weekend session. Once in place, the unit offers a spacious area for larger cats to stretch out. Cleaning is simple: wooden surfaces wipe down with a damp cloth, and removable cushions can be hand-washed or spot-cleaned when needed, keeping the tower looking fresh with minimal effort.
Whether a single cat seeks a private lookout or a small crew enjoys parallel climbing, this cat tree offers adaptable spaces that can enrich playtime and rest alike. The soft textures invite lounging after a busy afternoon, while the sturdy posts and sisal wrap encourage healthy scratching habits, all within a compact footprint that blends into living spaces.
Q: What makes the PawlaBay 40.7 Inch Cat Tree stable?
A: A wide base and a balanced capsule design provide wobble-free support for up to 30 lbs.
Q: Is assembly easy for beginners?
A: Yes—clear instructions and included tools help you set it up in a short session.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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