Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
PAWSCRAT Dog Stairs deliver a practical, design-forward solution for pets who need to reach beds and couches. Standing about 19.6 inches tall, these four steps strike a balanced height that’s approachable for many small dogs and cats. The incline is intentionally gentle, offering a smoother transition than steeper ramps and supporting your pet’s pace as they climb. Finished in a light grey, the stairs blend with modern décor while keeping function front and center.
Consider how this setup supports daily routines. The steps invite your companion to approach furniture with confidence, which can help puppies learn the habit of getting up and down on their own and may feel more comfortable for older or recovering pets. The design is flexible enough to accommodate different living spaces and furniture heights.
Versatility and placement matter. Use the PAWSCRAT stairs beside a high bed for nighttime access, by a tall sofa for daytime lounging, or near a car seat for on-the-go moments. The lightweight frame makes it easy to move as your space changes, while the non-slip surface keeps paws secure on every step.
Durability meets ease of care. The steps are built with pet-safe materials and a non-slip tread for reliable footing. A removable, washable cover lets you refresh the look and cleanliness without a full teardown. Note: the foam core should not be machine washed or dried to preserve its shape over time. The light grey finish offers a contemporary touch that fits many room styles.
Practical details you’ll appreciate include quick expansion after unboxing (typically 24–48 hours), sturdy construction that supports daily use, and simple storage when not needed. Whether you’re easing a senior pet or simply giving your furry friend more independence, these stairs present a considered option for home life.
With PAWSCRAT Dog Stairs, you gain a practical accessory that supports independent moments for your pet while integrating cleanly into your living space.
Q: What surfaces are PAWSCRAT Dog Stairs suitable for?
A: They’re designed for beds, couches, and other raised surfaces thanks to a non-slip surface and gentle incline.
Q: How should I clean and care for PAWSCRAT Dog Stairs?
A: The cover is removable and machine-washable; foam core should not be machine washed or dried.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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