Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Pawtners 3-in-1 Interactive Cat Toy blends three entertaining self-play modes into one compact unit, giving indoor cats a dynamic playground without clutter. A fluttering butterfly whirls in a gentle arc, a trackball rolls with unpredictable paths, and a feather toy shoots out in surprising bursts. This combination invites stalking, pawing, pouncing, and quick decision-making, transforming downtime into an engaging mini-adventure. Rather than one-off toys, this all-in-one design aims to sustain curiosity, prompting longer, more varied play sessions that fit into busy family routines.
In real-life use, you’ll notice how the butterfly lures attention with smooth, 360-degree motion, as if a tiny visitor is fluttering around the room. When your cat follows the butterfly’s path, the trackball activates, providing a second hunting lane that tests reflexes and coordination as it zigzags across the floor. The random feather toy adds a finishing flourish, popping up and inviting a swift strike. This layered approach keeps play fresh and can help your cat burn energy through interaction rather than boredom.
Power, safety, and convenience are thoughtfully engineered. A rechargeable 1200mAh battery powers the fun, with USB-C charging at 5V 2A for quick top-ups between sessions. The toy carries FCC and CE safety certifications, giving you confidence during solo play or when the family is nearby. An accessories pack adds extra playtime variety, while the DIY packaging case invites creative repurposing as a playful cat box or display piece, extending the value of the product beyond immediate use.
Potential benefits come from versatile, self-contained play that supports physical activity and mental engagement. If your cat enjoys moving targets, lights, and surprise interactions, this 3-in-1 setup may offer meaningful, entertaining experiences as part of a balanced play routine. It’s compact, energy-conscious, and designed to be reused—an adaptable companion that grows with your pet’s curiosity.
Q: What comes in the Pawtners 3-in-1 Interactive Cat Toy package?
A: Includes the butterfly, trackball, shooting feather toy, and an accessories pack with a DIY packaging box.
Q: What about power and safety features?
A: Rechargeable 1200mAh battery with USB-C; FCC and CE safety certifications.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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Welcome to Petiva. The terms “we”, “us”, and “our” refer to ROCKET ONLINE STORE INC., the company operating the Petiva online store and website (the “Services”).
Petiva is powered by Shopify, which enables us to provide our products and services to you.
These Terms of Service (“Terms”) govern your access to and use of our Services. Please read them carefully, as they include important information about your rights, responsibilities, and legal limitations.
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Petiva offers pet-related products intended for everyday pet care and use. We make reasonable efforts to display products accurately, however product appearance may vary depending on your device or screen settings.
We do not guarantee that product descriptions, images, or other content will always be accurate, complete, or current. We reserve the right to modify or discontinue products at any time without notice.
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ROCKET ONLINE STORE INC.
133 Weber Street North, Suite 327
Waterloo, Ontario, N2J 3G9
Canada
Email: info@petiva.com