Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the Pawtners Cat Water Fountain Stainless Steel, a cordless, battery-operated hydration station designed for cats and dogs. Its pumpless design physically separates water from electricity, reducing leakage risks and creating a calm, drip-free drinking zone. Built for real-life homes, it combines reliability with simple, pet-friendly features that can fit busy routines and varied living spaces.
The fountain’s pumpless architecture emphasizes safety and ease. By eliminating the need for a traditional pump, it minimizes leakage concerns while preserving a steady flow of fresh water. The sturdy stainless steel body feels solid in hand and resists dents, while a windowless design helps prevent unintended leaks, so your surfaces stay cleaner between quick cleans.
This fountain includes two efficient water modes to match your pet’s habits and your energy preferences. Sensor Mode starts water flow when your pet is nearby, while Timed Mode delivers short bursts every half hour. Both options are designed to balance hydration with energy use, so you can enjoy a calmer, more predictable hydration cycle.
With up to 45 days of operation on a full charge, this fountain stays reliable during trips, commutes, or short vacations. The 150° wide-angle motion sensor helps you observe your pet’s drinking habits from different angles, making it easier to spot changes in routine. Cleaning is straightforward thanks to the dishwasher-safe stainless steel and a design that avoids complex crevices.
To maintain optimal performance, replace filters and clean the fountain every two weeks. Note that the host should not be immersed in water during cleaning. This fountain is ideal for households with cats and small-to-medium dogs, apartments, and travel-ready setups where reliable access to fresh water matters.
In everyday life, the Pawtners fountain could help sustain healthy hydration habits for pets, even on busy days or during hot weather. Its solid build, thoughtful features, and ease of maintenance invite a practical approach to pet care without overpromising results.
Q: Does this fountain operate without a power outlet?
A: Yes. It runs on a built-in battery, offering cordless operation for extended periods (up to 45 days on a full charge), depending on usage.
Q: What makes this fountain safer than traditional pump designs?
A: Its pumpless design physically separates water from electricity, reducing leakage risk while providing convenient water flow via smart modes.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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Welcome to Petiva. The terms “we”, “us”, and “our” refer to ROCKET ONLINE STORE INC., the company operating the Petiva online store and website (the “Services”).
Petiva is powered by Shopify, which enables us to provide our products and services to you.
These Terms of Service (“Terms”) govern your access to and use of our Services. Please read them carefully, as they include important information about your rights, responsibilities, and legal limitations.
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ROCKET ONLINE STORE INC.
133 Weber Street North, Suite 327
Waterloo, Ontario, N2J 3G9
Canada
Email: info@petiva.com