Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Pelto's ESA Dog Vest Kit brings together three practical essentials in one well designed package for emotional support and service dogs and their handlers. This kit centers on three pieces: a reflective, sized dog harness; a ready to share ADA information card set; and a durable ID tag that stays legible through wear. Each element is designed for comfort, visibility, and portability so you can focus on your routine at home, on errands, or during training. While helpful in everyday settings, this kit is not a medical device and does not guarantee outcomes. It is designed to support clear communication and safe, everyday use of an ESA or service animal.
The reflective panels on the harness catch light in low light, improving visibility during early walks or evening outings. The harness is designed for daily use across dog sizes, with a handle for controlled handling and a secure leash ring for reliability. The removable patch lets you update labeling without replacing the entire harness. The two sided engraving on the ID tag ensures legibility with time.
ADA information cards come in a resealable box that keeps the cards safe from damage, and their wallet friendly size makes them easy to carry in a pocket or wallet. The included clip on the ID tag provides a reliable attachment to collars or harnesses, helping you maintain identification through everyday activities.
Sizes range from XS to XXL, with sizing based on chest or girth measurement to help you select a comfortable fit. Refer to the size chart for your dog's measurements before ordering to maximize comfort and practicality in daily routines.
Note and use guidance: This kit aims to support practical needs and clear communication in common settings. It is not a medical device and does not claim to treat or diagnose conditions.
Q: What is included in the Pelto ESA Dog Vest kit?
A: A reflective harness with a handle and leash ring, a removable EMOTIONAL SUPPORT patch, plus a box of 50 wallet-sized ADA information cards and a double-sided engraved metal ID tag.
Q: How can I use the ADA information cards in daily visits?
A: Keep the wallet-sized cards in a pocket or card box for quick presentation when needed; they outline federal rights and fit standard wallets.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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