Trusted Pet Store Canada
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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Reptology Floating Turtle Pier is more than a decorative fixture—it’s a thoughtfully designed floating platform that doubles as a basking spot. It rests just above the water, giving turtles, crabs, frogs, and other small amphibians a comfortable place to rest, dry off, and attend to meals outside the water. As your tank’s water level shifts, the platform adapts by rising or lowering, helping maintain a stable basking height for daily comfort and observation.
In addition to its practical function, the pier enhances how you interact with your pet. A clear line of sight above the water makes it easier to monitor activity, offer enrichment, and share moments with your favorite terrarium friend. The natural-inspired design blends with terrariums and aquariums that don’t require water, providing a decorative element that complements a variety of habitats.
Designed for tanks 10 gallons and larger, the pier measures 11.5 inches by 9 inches and is a practical addition for mid-size habitats. The Large Size (REP601) can be extended with additional pylons, increasing the height range from about 3 inches to 12 inches for adjustable basking opportunities.
The Reptology Floating Turtle Pier doubles as a basking platform, promotes natural temperature regulation, and provides a sheltered area for rest. It integrates with terrariums and aquariums that don’t rely on water flow for enrichment, while remaining compatible with common filter setups thanks to its built-in features. Some assembly is required, and consistent maintenance—especially of suction cups—helps sustain a secure bond over time.
Dimensions, compatibility, and setup tips ensure you tailor the basking area to your specific tank. While the platform rises and lowers with the tank’s waterline, you’ll still want to monitor for any shifts in positioning and re-seat the suction cups if needed. This product is a thoughtful addition for pet owners seeking a natural, decorative, and functional focal point in their aquatic or semi-aquatic habitat.
Q: What tanks is the Penn-Plax Reptology Floating Turtle Pier suitable for?
A: Designed for tanks 10 gallons or larger, with an 11.5 x 9 inch platform.
Q: Will the platform adjust if the water level changes?
A: Yes. The basking platform rises and lowers with the tank's waterline, maintaining basking height.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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