Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet PET CARE Sciences Tearless Puppy Shampoo and Conditioner — a 16 fl oz dual-action formula built to clean, refresh, and condition your puppy's coat without tears. The combination works to leave fur feeling soft and healthy, supporting a calm bath time for you and your pet. Infused with natural oats, soothing coconut oil, and aloe, this blend aims to nourish the coat while maintaining the skin’s natural balance. You get a complete grooming solution designed for everyday use and easy upgrades to your routine.
For families with young dogs or pets prone to sensitive skin, a tearless shampoo can ease the process of grooming. The gentle recipe is designed to reduce eye irritation during baths and to support a soft, smooth coat between washes. The formula aims to be hypoallergenic and suitable for dogs needing a milder cleansing routine. It’s crafted to feel comfortable during washing and to leave a light, clean scent after rinse.
Made in the USA from naturally sourced ingredients, PET CARE Sciences emphasizes quality and safety. The 16 oz bottle is designed for regular baths and pairs well with the accompanying conditioner for detangling and ongoing moisture. It’s suitable for puppies over 12 weeks and also works for adult dogs with sensitive skin.
In addition to the 16 fl oz option, the product line includes 8 fl oz and 1 gallon sizes to fit different grooming routines and households.
Owners commonly report a softer coat, easier brushing, and a refreshed, light scent following baths. The formula aims to work with your pet’s natural oils, helping maintain a balanced coat rather than weighing it down.
Q: Is this Tearless Puppy Shampoo safe for puppies and dogs with sensitive skin?
A: Yes. The tearless formula is gentle on delicate skin and appropriate for puppies over 12 weeks.
Q: What key ingredients make PET CARE Sciences Tearless Puppy Shampoo stand out?
A: Natural oatmeal soothes, coconut hydrates, and aloe refreshes without stripping natural oils for a soft, healthy coat.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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