Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Pet Dreams Dog Crate Pad is a washable kennel mat designed to fit iCrate sizes from 18 to 48 inches, including Khaki 18" variants. Made with OEKO-TEX STANDARD 100 fabrics, it prioritizes safety and a responsible choice for homes with curious noses and paws. The non-toxic construction avoids common worry items like phthalates, giving you a resting spot that feels calm and dependable for your pet’s quiet moments and nap rituals.
Designed with real life in mind, this pad works beautifully inside crates, but its flat, versatile profile also doubles as a cozy indoor cat bed or a simple, on-the-floor lounging mat. The emphasis on clean design means you get a tidy, clutter-free look that blends with modern home aesthetics while delivering practical comfort for your furry family members.
All-season versatility comes from a reversible design. A plush Sherpa side delivers warm, snug ambiance in cooler months, while the cotton side stays breathable during warmer days. There are no zippers to fuss with or covers to remove—just a single, fully washable mat that stays in place and looks neat through repeated washes.
Durability and shape retention come from high-quality materials and a WashSafe fill that resists bunching and lumping after washes. The fabrics are chosen to minimize pilling and shedding, so the pad maintains a fresh, like-new appearance over time. Note: while the pad is designed for many uses, it isn’t recommended for chewers.
Thoughtful features support everyday life: a slim, portable profile makes it easy to carry for trips, veterinary visits, or car rides; it folds neatly for storage when not in use; and its modern Khaki finish keeps the look understated and chic in living rooms, crates, or bedrooms.
For best results, use a rug pad gripper under the pad to minimize sliding inside crates. Wash according to label instructions and air-dry flat to preserve the two-sided texture. This pad is designed for everyday use and quick cleanups, not as a chew toy.
Q: Is the Pet Dreams Dog Crate Pad safe for my pet?
A: Yes. OEKO-TEX Standard 100 fabrics, non-toxic materials, and no phthalates; not recommended for chewers.
Q: Will this pad fit my crate and be easy to travel with?
A: It fits iCrate sizes 18–48 inches; lightweight, folds flat, and ideal for car trips and daily use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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