Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the PET MOMENT Pet Flap Door 2 Ways Locking, a practical addition for homes where pets value a touch of independence. Designed for reliable daily use, this door blends into typical interior doors while offering a clear view through its transparent flap. The Medium size shown here suits average-sized dogs and cats, and the range of sizes means you can align fit with your pet and doorway. With its weather-ready construction and a simple operation, you gain a convenient, controlled entry point that supports your routine without forcing compromises on comfort.
This pet door gives you two-way options, so you can tailor access to your needs. The system allows quick switching between open in/out and closed modes, helping you manage pet movement, safety, and peace of mind. The transparent flap invites curiosity while staying gentle on paws and noses, and the door’s design keeps a steady grip on the lower edge for durability during daily use.
Installation is straightforward with the included cutting template and step-by-step guide. For thicker doors, the optional tunnel extension makes setup smoother and cleaner, reducing gaps and improving function. The PET MOMENT door is available in Small, Medium, and Large, so you can pick the best match for your doorway and pet size. If you have questions about fit, our team is ready to help ensure a confident install and a secure, long-lasting door.
With PET MOMENT, you’re choosing a practical, purpose-built entry that supports daily routines and pet comfort. While results will vary by pet and environment, the door is designed to offer reliable access, simple operation, and durable materials that stand up to everyday activity.
Q: What sizes are available for the Pet Flap Door?
A: Small, Medium, and Large sizes are sold separately; this listing covers Medium.
Q: How does the 2-way locking system work?
A: Switch between in, out, or closed modes to control your pet’s access.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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