Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
PetAg Fresh ’n Clean Crisp Linen Scented Shampoo comes in a 1-gallon concentrate designed to make grooming a simpler, more enjoyable ritual. The formula blends plant-based ingredients with skin-soothing elements to support comfortable, clean coats without overwhelming fragrance. Dilution helps tailor the cleansing strength to your dog’s needs, making this option versatile for a range of coats and temperaments.
The Crisp Linen aroma lingers in a pleasant, fresh way that many pet parents find appealing, helping your dog leave the bath feeling tidy and smelling nice between sessions. This shampoo is gluten free and formulated to work with sensitive or dry skin textures, emphasizing hydration and barrier-friendly care rather than overpowering scents.
To use, wet your dog with warm water, apply the diluted shampoo along the back, and work it into the coat. Rinse thoroughly and repeat if needed. This routine is designed to be straightforward, supporting a calm grooming experience for both pet and owner. While individual results vary, many owners report a softer-feeling coat and a noticeable, pleasant scent after a wash.
PetAg has a long-standing reputation in pet wellness, offering science-backed formulas across milk replacers, health supplements, and grooming products. This shampoo continues that tradition by focusing on gentle cleansing, coat care, and a light, refreshing aroma that complements regular grooming without overwhelming the senses. It’s crafted to fit into busy households where grooming is part of a routine that cares for skin comfort and coat health over time.
Q: Is PetAg Fresh ’n Clean suitable for sensitive skin dogs?
A: Yes, it includes aloe vera and vitamin E to moisturize, with patch testing advised for individual dogs.
Q: How do I use the 15:1 concentrate shampoo?
A: Dilute as directed, apply along the back, work into the coat, rinse thoroughly, and repeat if needed.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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