Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the Petfamily Cat Litter Box, a large foldable jumbo hooded model finished in Navy with a transparent lid. Built for households with multiple cats or spacious living areas, this enclosure blends roomy interior with practical design to help manage litter and keep living spaces cleaner without sacrificing comfort for your felines.
At its core is a generous interior with a footprint that accommodates two average sized cats at once. The dimensions 21.6 by 17.8 by 17.3 inches translate to roomier turning space, which can reduce crowding and support natural lounging and scratching rhythms inside the box. Real life use cases include studio apartments with one or two furry residents and occasional guests who need reliable litter solutions without frequent box changes.
When not in use, the design is foldable and stackable, helping you reclaim closet or car space. The assembly invites flexible setups: use hooded enclosure for privacy or flip to a more open base as cats grow and change routines. This makes it a versatile option for transitions from kitten to adult.
The Space Capsule profile features a high back that gives cats room to turn around while reducing litter scatter. A removable clear top cover minimizes spills and lets you monitor litter levels at a glance, all while avoiding a cramped, claustrophobic feel for shy or senior cats.
Ideal for cat parents at the start of their journey or those who are expanding to more than one pet, the two-in-one design supports kittens to adults. The lid remains easy to remove for cleaning, and the navy finish blends with modern home decor while keeping litter habits discreet.
Note that performance may vary with cat temperament and litter type, but the overall setup aims to offer a calmer, cleaner litter routine without guarantees, as with any pet product.
Q: What size is the Petfamily Cat Litter Box and how many cats can use it?
A: Its interior measures 21.6 by 17.8 by 17.3 inches, providing room for two average cats.
Q: How does the dual use feature work for kittens and adult cats?
A: The hood can be flipped or the base used separately, adapting from kittens to adult cats.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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