Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the PETGUGU Cat Water Fountain PF1L, a quiet, visually inviting fountain designed to keep your pets sipping throughout the day. With 2.4G WiFi compatibility and offline functionality, it adapts to busy households without forcing you to stay connected.
The filtration stack combines KDF media, ion-exchange resin, maifan stone, and activated carbon to soften water and reduce impurities. A typical filter replacement is suggested every 30–60 days, with clear alerts in the PETGUGU app. Even without app access, the fountain continues to operate with clean water flow.
Only the pump is wireless while the main unit remains plugged in, keeping cables away from water. The device runs quietly at under 20 dB, making it suitable for quiet bedrooms and offices. The modular design makes cleaning straightforward.
The Waterfull design delivers a steady flow to entice drinking, while the 2L capacity supports several pets. An additional 130 ml backup reservoir offers emergency hydration during power outages or low-water moments.
You can choose between continuous flow or a 3-minute on/3-minute off energy-saving cycle via the app or the dedicated button. A smart dry-run protection stops the pump if water runs too low, preventing burnout.
Constructed from food-grade ABS and pet-safe PCTG, the fountain includes a transparent tank so you can see water levels at a glance. A non-slip silicone base and bite-resistant cord add stability.
Use the PETGUGU app to receive reminders for cleaning, filter replacements, and low-water alerts. If you prefer, you can operate the fountain normally without the app.
PF1L does not track drinking data. Ensure the pump is correctly positioned, and hand-wash only with water under 104°F. The fountain supports 2.4G Wi-Fi only.
Q: How does the 8-layer filtration benefit my cat's drinking water?
A: The multi-media filtration reduces impurities and softens water, improving clarity and taste.
Q: Can I use this fountain without the app?
A: Yes. It operates offline with essential controls and alerts, plus optional app reminders.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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