Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The PETIME Foldable Metal Dog Exercise Pen delivers a flexible, contained play space for puppies and small-to-medium pets. Featuring eight interconnected panels, each measuring 24 inches high by 24 inches wide, the pen folds flat for simple storage and travel. A top cover is included to provide shade and a light barrier during sunny play sessions, helping you create a comfortable environment wherever you are.
Constructed with a durable combination of nylon mesh and 600D Oxford fabric on the top, the enclosure balances strength with a lightweight feel. The mesh preserves visibility so you can supervise quickly, while the fabric helps shield from sun and light rain.
The eight panels connect to form a secure ring that can be arranged into multiple shapes to fit different spaces. Elastic strap hangers and hook-and-loop tapes secure the cover, minimizing gaps that smaller pets might try to exploit, while maintaining clear sight lines for supervision.
Designed for versatility, the pen is rust-preventive and water-resistant, ready for indoor rooms or outdoor patios. Ground stakes help stabilize the structure on soil or grass, and the enclosure can be reconfigured to suit varied layouts.
Cleaning is straightforward: hand wash and air dry to maintain the rubber layer and fabric integrity. When travel or storage time is near, fold the panels flat and pack them away in seconds.
Q: Is the PETIME Foldable Dog Pen suitable for indoor and outdoor use?
A: Yes. The pen is rust-preventive and water-resistant with ground stakes for stability in varied spaces.
Q: What are the dimensions and setup requirements for this playpen?
A: Eight panels measure 24 by 24 inches; folds flat for storage and requires no tools.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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