Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet a versatile training tool designed to support real‑world dog training needs. The PETINBOX collar offers three training modes to help you guide behavior while keeping your dog engaged and responsive. Beep cues, gentle Vibration, and a configurable stimulation option provide flexible, non-pressuring ways to reinforce good manners. This system is built to assist with recall, reduce nuisance barking, and improve basic obedience without coercion.
With a robust remote range, USB rechargeability, and a weather-ready build, you can train in your backyard, at the park, or during outdoor adventures with less downtime. The design prioritizes durability so you can rely on it across seasons and everyday activities.
Whether you’re in a quiet yard, a bustling park, or an open field, consistent signals help your dog learn faster. The Beep provides a clear initial cue, while Vibration offers a non‑verbal reminder. When needed, the adjustable stimulation option gives you a stronger, targeted prompt—allowing you to tailor the response to your dog’s temperament.
Outdoor training relies on gear that lasts. The IP67 waterproof receiver resists rain and splashes, while the collar design emphasizes comfort and a secure fit across a wide range of dog sizes. The adjustable collar accommodates a broad weight span, making it suitable for many breeds and everyday use.
Both remote and receiver are USB rechargeable, delivering multi‑day use on a single charge depending on training intensity. With thoughtful design and practical training modes, PETINBOX supports progressive training that respects your dog’s pace and curiosity. Benefits are presented as possibilities to explore, not guarantees.
Q: Is the PETINBOX collar waterproof and weather-ready?
A: Yes. The receiver is IP67-rated, handling rain, splashes, and outdoor play.
Q: What range and collar sizes does PETINBOX cover?
A: It offers up to 3000 feet of remote range and fits dogs from 8 to 120 pounds.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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