Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The PETINBOX Dog Training Collar with Remote blends practical training tools with everyday safety features to support positive, real-world results. Designed for dogs of various sizes, it pairs a reliable long-range remote with visibility-forward safety attributes, making it a solid companion for urban walks, parks, and open spaces alike.
For evening walks and low-light training, you get a built-in LED light strip plus a reflective strap. This combination helps you monitor your dog’s location at a glance and boosts visibility for people nearby, without interrupting the training rhythm.
Choose from Beep, Vibration, and an adjustable Shock setting to address barking, chasing, or pulling. Start with Beep or Vibration and escalate only as needed, based on your dog’s response and temperament.
With up to 3300 feet of control range, practice recall in parks, large backyards, or open fields. This reach supports sessions where distance creates distractions, helping reinforce responsive behavior in real-life scenarios.
The receiver is IP67-rated, keeping it protected from rain, splashes, and dust. USB rechargeability for both the remote and the receiver means fewer battery changes and more time training and bonding with your dog.
The collar adjusts to fit dogs from 8 to 120 pounds and uses a durable, reflective strap for secure, non-slip wear. The design aims for comfort during extended sessions and everyday use, helping training feel like a natural part of your routine.
Beyond hardware, the PETINBOX system supports progressive training approaches, from initial attention cues to recall drills at distance. Pair cues with praise and treats to reinforce positive associations without pressure.
Q: What is the effective control range of the PETINBOX training collar?
A: Up to 3300 feet, making recall training possible in parks, backyards, and open fields.
Q: Is the collar weatherproof and safe for night walks?
A: Yes, the receiver is IP67 waterproof, and the built-in LED light plus reflective strap aid visibility.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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