Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Petinstinct Cat Litter Mat is a practical addition to any cat’s routine. Measuring 24 by 18 inches, it provides broad coverage that can sit in front of the box or beneath it, depending on your space and setup. This generous size helps catch stray litter as your cat exits the box, reducing tracking and helping keep your floors cleaner between quick tidyups.
What makes this mat stand out is its thoughtful two-layer construction. The top layer features a honeycomb pattern that snags loose litter, sending waste through to a waterproof bottom layer. When it’s time to clean, simply lift the mat, funnel the collected litter back into the box, and reuse—less mess, less waste, and less stress in your daily routine.
The design is low-maintenance. A quick rinse under the sink or in the shower removes dirt, and any remaining specks can be tackled with a quick vacuum. This approach keeps your home smelling fresher and reduces the need for frequent sweeping.
Additionally, the mat is designed to resist litter sticking, which speeds up post-cleanup and keeps surfaces tidy between uses.
Crafted from a high-quality, extra-thick EVA material about 0.35 inches deep, this mat balances softness with durability. It’s scratch- and bite-resistant and free from harmful substances, offering a comfortable surface for your cat each time they visit the litter box.
With a fully enclosed bottom layer and tight sealing, liquids stay on the mat rather than soaking into the floor. A non-slip backing helps the mat stay put during a cat’s movements, giving you reliable protection even in active households.
Q: What size is the Petinstinct Cat Litter Mat and how flexible is its placement?
A: The mat measures 24 by 18 inches and can sit in front of or under the litter box.
Q: Is the mat easy to clean and can litter be reused?
A: Yes. The honeycomb top traps litter; rinse or vacuum, then pour trapped litter back into the box for reuse.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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