Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Designed for visibility and everyday comfort, the PetIsay LED dog collar blends safety-focused lighting with durable, all-weather materials. The collar uses full circuit glow technology, pairing a compact 300 mAh battery with light-guide tubes to deliver even illumination along the entire webbing. This design minimizes weak spots, helping you keep your dog in view whether you’re walking behind bushes, along deep trails, or through foggy neighborhoods. The result is a reliable glow that enhances nighttime awareness without compromising on wearability.
Change moods and boost visibility with a single tap to switch among seven solid colors. By day, the rainbow webbing hides the LEDs for a clean, stylish look; at night, the LEDs shine as a vivid, continuous glow. Use Green for parks, Blue near water, Red for high-contrast cues, or pick a color that suits your outdoor plans and surroundings.
Built for real life, the collar carries an IPX7 waterproof rating, handling rain, pool play, and snowy trails. It stays bright through wet outings and variable weather, helping you keep track of your dog even when conditions shift.
Powering on and off is simple: hold the button for two seconds to toggle. The collar automatically resumes the last light mode after use, and you can double-tap to switch modes. Choose 8+ hours of steady light or 14+ hours of flashing for longer outings. USB-C charging keeps top-ups quick and convenient for spontaneous night walks.
PetIsay backs each collar with a 90-day replacement promise for manufacturing defects. If anything isn’t right, contact support for a free replacement or refund within 24 hours—no hassle. This practical assurance pairs with real-world usability for everyday night walks with your dog.
In real-life use, the collar’s glow supports a safer, more enjoyable routine: a foggy park at dawn, a dusk stroll along dim streets, or a neighborhood gathering where quick color changes can help you coordinate with other pets and their people. The design balances light, safety, and fashion, delivering a comfortable fit that stays discreet by day while delivering standout visibility at night.
Q: How long does the PetIsay LED collar stay lit per charge?
A: 8+ hours in steady mode or 14+ hours in flash mode, depending on usage.
Q: Is the collar waterproof and suitable for wet conditions?
A: Yes, it is IPX7 waterproof and handles rain, splashes, and shallow dips.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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