Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Pet is family. With this guiding principle, petisfam designs thoughtful products shaped by pet-loving designers and veterinary insight. The Quick-in Cat Carrier blends comfort, security, and everyday practicality, making trips to the vet, car rides, or visits with friends feel calmer and more manageable. The carrier includes a removable washable bed and a car-friendly design, backed by a customer-friendly return policy for peace of mind.
Built with extra height and width, it provides room for medium and large cats to turn and settle in. The dimensions are 12 inches high by 12 inches wide by 17 inches long, which helps your fur-kid stretch out and relax during travel.
The full-sized top entrance is designed for simple loading, even for uncooperative cats. This design can make vet visits less stressful by offering quick access from the top for checkups or carrier transfers.
Durability is reinforced with rip-stop fabric and a double-thickness construction to resist wear and maintain shape. A stable frame prevents collapse, and 360° mesh panels provide excellent airflow and visibility so your cat can see out and stay comfortable.
When not in use, it folds flat for easy storage in a small apartment or closet. A handy end pocket holds treats, toys, or paperwork, and a removable washable cover keeps the bottom sturdy and easy to clean.
Designed with care and backed by the petisfam support team, this carrier combines comfort with practical functionality. It’s easy to care for and eligible for hassle-free returns if needed, including options to replace or exchange.
Q: What are the carrier's dimensions and how should I size it for my cat?
A: Dimensions are 12 x 12 x 17 inches; choose based on your pet’s measurements and comfort needs.
Q: What cleaning and comfort features does this carrier include?
A: Removable washable cover with a washable bed, plus a pocket for small items and easy storage.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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