Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The PETKARAY Sisal Cat Scratcher combines an upright scratching post with an efficient L-shaped panel, offering a vertical option or floor-standing setup to suit your room. The 90° design can be mounted on a wall or used as a sturdy freestanding unit, giving you flexible placement that fits small apartments or larger living areas. A durable wood base anchors the natural sisal surface, delivering a tactile, satisfying outlet that’s built to endure daily play without shedding or wobble.
In real-life play, many cats crave a textured surface they can sink their claws into while engaging in gentle batting and pouncing. To boost engagement, PETKARAY includes a feathered mouse teaser and catnip garnish, inviting your cat to sniff, scratch, and chase in a natural, playful rhythm. The result is a clean, active setup that blends into your home’s aesthetic while guiding scratching to the right surface.
This PETKARAY scratcher pairs a durable sisal surface with playful extras—catnip and a plush mouse toy—to naturally attract your cat and encourage continued use. The combination of tough sisal fibers and a sturdy wood base means a long-lasting scratching experience without frequent replacements. For upkeep, wipe clean as needed and ensure the mounting or base remains stable to maintain balance during use.
Designed with both function and home aesthetics in mind, the scratcher offers a practical, stylish solution for cat owners who want to protect furniture while giving their feline friends an engaging outlet for scratching and play.
Q: What surfaces does the PETKARAY Sisal Cat Scratcher work on?
A: It can be used as a wall-mounted unit or a floor-standing upright post, thanks to its versatile L-shaped design.
Q: Does this scratcher include anything to attract my cat to scratch?
A: Yes—it's paired with catnip and a plush feathered mouse toy to attract and engage your cat.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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