Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The PETKIT PuraMax is a self-cleaning litter box built to simplify cat care with a roomy 76L interior. It accommodates cats up to 18 lbs, and its large waste container can extend the interval between scoops for a single cat to around 15 days. The 20 cm low-entry design makes access easier for older or mobility-challenged felines.
Its spiral interior design and xSecure sensors provide a safe toilet experience. Infrared and weight sensors trigger automatic pauses when the cat arrives or weight changes occur. Remote alerts and accident protection help you stay informed without intrusive monitoring.
Control via the PETKIT app over 2.4GHz Wi-Fi; monitor the litter box and track your cat's health anytime, anywhere. The smart sensors capture metrics such as weight, number of visits, duration, and litter capacity. The app can identify toileting data by weight, helping households with multiple cats see statistics clearly.
The unit includes the N50 odor eliminator that locks in and decomposes odors emitted by waste. The waste bin cover uses a silicone seal to prevent odor spread. Note that this version does not include the PuraAir Spray.
In everyday use, PETKIT PuraMax offers a balance of roomy space, automated convenience, and thoughtful odor management. It supports single or multi-cat households through smart data tracking while remaining a calm, low-effort option for busy homes. Please note kittens under 6 months or cats below the stated weight range should not use this version, and ensure the device is placed on a flat floor away from carpets.
Q: Does PETKIT PuraMax support multiple cats?
A: Yes. The app can identify toileting data by weight, helping multi-cat households track usage and trends.
Q: Where should I place the litter box and what should I avoid?
A: Place on a flat floor, away from carpets, and keep the entrance unobstructed for best sensor performance.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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