Trusted Pet Store Canada
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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Petory Timed Automatic Feeder provides a quiet, reliable way to structure meal times for your pets. With a 4L hopper, you can program up to 6 meals per day and dispense 1–50 portions per meal (each portion is about 10g). The digital timer lets you set custom intervals, so you can create a slower, steadier feeding pace if you want your pet to eat more gradually. This flexibility is ideal for pets who thrive on routine and for households with busy schedules.
Real-life use cases include daily scheduled meals during workdays, staggered feeding for multi-pet households, or timed meals to help pets adjust to new diets. The system supports exact portions and precise timing, so you can tailor feeding to your pet’s appetite and routine while keeping your home organized and predictable.
The feeder features an airtight structure designed to maintain kibble freshness even if the unit is moved. A dedicated desiccant bag helps manage moisture, helping dry food stay crisper between meals. Together, these elements support a clean, low-stress feeding experience for your pet and your kitchen.
For pet owners who value order and cleanliness, the airtight design minimizes spills and keeps the feeding area neat. Paired with a removable hopper that’s easy to clean, it’s a practical solution for day-to-day use.
Power reliability is a central feature. The feeder offers a dual power supply so meals can be dispensed even if you’re away and the main power goes out. If power is restored after an outage, your previously set meal schedule remains intact, reducing the chance of missed meals.
Whether you’re traveling or simply have intermittent electricity, this design helps you maintain your pet’s routine without constant intervention.
Designed with your pet’s safety in mind, the hopper and bowl are BPA-free and dishwasher-safe, making cleanup quick and convenient after busy days. The housing is sturdy, and the components are straightforward to disassemble for thorough cleaning, helping you maintain a hygienic feeding station.
The feeder ships with a 10g rotor, where one serving is approximately 1/10 cup. If your pet eats smaller portions, you can upgrade with a 5g rotor for finer control. This rotor system supports up to 6 meals per day and lets you tailor portions to your pet’s appetite and size.
In addition to the core features, the Petory system includes a 10-second voice recorder option, enabling you to record a short message to accompany feeding times. This can help create a familiar, comforting ritual for your pet, especially when you’re not home.
Pet owners who want precise meal timing, consistent portions, and a dependable backup power solution will appreciate the Petory Timed Automatic Feeder. It’s suitable for cats and small to medium dogs, accommodates busy schedules, and supports a calm feeding routine with practical, safety-focused design.
Q: What feeding options does the Petory Timed Automatic Cat Feeder offer?
A: Program up to 6 meals per day, with 1–50 portions per meal (10g per portion). You can set intervals to pace feeding.
Q: How does power work if I'm away from home?
A: It uses a dual power supply; batteries keep dispensing during outages, and settings are remembered when power returns.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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Welcome to Petiva. The terms “we”, “us”, and “our” refer to ROCKET ONLINE STORE INC., the company operating the Petiva online store and website (the “Services”).
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ROCKET ONLINE STORE INC.
133 Weber Street North, Suite 327
Waterloo, Ontario, N2J 3G9
Canada
Email: info@petiva.com