Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
For households that balance busy schedules with the needs of multiple furry family members, the PetSafe Freedom Aluminum Door opens a practical path to independence. Rather than coordinating every potty break, your dogs and cats can move through the door when they’re ready, helping you maintain a smoother daily rhythm without constant oversight. The door’s robust metal frame and reinforced aluminum corners are designed to hold up under daily wear in active homes, making it a smart choice for families with several pets or energetic pets who love to explore.
The construction blends durability with thoughtful design. A solid aluminum frame pairs with a flexible, tinted flap, ready to handle indoor and outdoor use across wood, PVC, metal, and stormy conditions. Weather stripping minimizes drafts so you stay comfortable inside, while the tinted panel provides privacy and a calm transit for pets. When you need to limit access, the slide-in closing panel locks out unwanted outdoor intrusion and helps you manage seasonal weather without fuss.
Whether you share your home with several pets or simply want a hassle-free entry for a single animal, this door adapts to your doorways and lifestyle. It is suitable for interior or exterior doors and works with common door materials, making it a versatile addition to many homes. The four available sizes ensure a comfortable fit for pets up to 220 pounds, from small cats to larger dogs, so you can pick the best match for your household.
In practice, the door supports everyday routines with less interruption to you and your pets. Training can be smoother as pets learn the door’s convenience, while the closing panel provides a simple way to manage access during weather changes or at night. With its durable frame and weather-conscious features, the PetSafe Freedom Aluminum Door is a practical option to consider if you want a reliable, DIY-friendly solution that respects your living space and your pet’s independence.
Designed for ease, this door fits standard openings from 3/8 to 2 inches thick. The installation kit includes a convenient cutting template and all necessary hardware, so you can complete the project with common tools over a single weekend if you choose.
Q: What door thickness does the PetSafe Freedom Aluminum Door fit?
A: It fits interior and exterior doors from 3/8 to 2 inches thick, with a DIY template.
Q: How many sizes are available and what weight can pets handle?
A: Four sizes accommodate pets up to 220 pounds, from small cats to large dogs.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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