Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
When safety matters most, accuracy matters. The PetSafe Guardian GPS Fence blends AccuGuard technology—GPS satellite data, real-time motion detection, and intelligent algorithms—to define a reliable virtual boundary for your dog. Its wireless design means there’s no digging, no buried wires, and no ongoing subscription fees for the fence itself. Setup can be completed in as little as 1–2 hours, and you can tailor boundaries to your yard or travel routes using the My PetSafe app. This system is designed to adapt to everyday life, whether you’re at home, visiting a park, or staying in a vacation rental. With support for up to five dogs, it’s a flexible choice for multi-dog households.
The My PetSafe app makes boundary design straightforward. Draw precise shapes that fit your yard, patio, or travel routes, and update them as needed. The system’s flexible layout is especially helpful for fluctuating spaces, rental homes, or seasonal changes. You can expand containment as your dog’s needs evolve, adding more collars for additional pets without a long-term commitment.
Train with confidence using gentle options including audible tone, vibrations, or 10 levels of static correction. The collar is designed to be comfortable and durable, so dogs can learn boundary cues during daily activities, playtime, and walks without compromising comfort.
Getting set up typically takes 1–2 hours. A 2.4 GHz Wi-Fi connection is used for setup and updates, and cellular service may be required for certain GPS features to function optimally. Use the My PetSafe app to design, monitor, and adjust boundaries as your routines change.
Q: What is AccuGuard technology and how does it work?
A: AccuGuard blends GPS, motion data, and smart algorithms to help define your pet's containment area.
Q: Do I need a subscription for the PetSafe Guardian GPS Fence?
A: No ongoing subscription fees for the fence itself; some GPS features may require cellular service.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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