Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The PetSafe Plastic Pet Door offers a straightforward, door-mounted solution that blends reliability with home-friendly style. Designed for interior or exterior doors from 1/16" to 2" thick, its rust-free plastic frame is paintable to match your decor. A smooth-swing flap and removable vinyl panel simplify use and maintenance, so your pet can come and go with minimal effort.
Ideal for cats and dogs alike, this door fits a range of door types—wood, PVC, metal, and paneled doors—without heavy remodeling. The compact flap opening is sized for small pets up to 15 lb, giving you the flexibility to tailor access to your home’s layout and your pet’s activity level.
The flap insulation helps maintain indoor comfort across seasons, and the space-saving design keeps doorways uncluttered. A lockable slide panel provides an extra layer of control, allowing you to decide when your pet can use the door while keeping unwanted visitors out.
PetSafe has focused on safety and long-term value for decades. Since 1988, the brand has offered vet- and trainer-recommended solutions backed by responsive support, helping families create joyful, safe spaces for pets to explore and relax.
The combination of a lockable panel and insulated flap makes this door a practical choice for households that want dependable access control without sacrificing comfort or style. Use it when you want your pet to have the run of the yard, or keep doors closed when weather or neighbors’ activity calls for extra privacy. While results may vary with home layout and pet temperament, this door presents a versatile option for everyday pet access.
Q: What door thickness does this PetSafe Plastic Pet Door fit?
A: Fits doors 1/16" to 2" thick, suitable for interior or exterior use.
Q: Can I control when my pet uses the door?
A: Yes. The unit includes a lockable slide panel to restrict access.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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