Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the PetSafe Plastic Pet Door—a simple, dependable way to give your dog or cat the freedom to explore indoors and outdoors on their terms. Built for real-life routines, its rust-free plastic frame can be painted to blend with trim or doors, and the flap is designed to resist weather and daily use. The removable vinyl flap cleans easily, making maintenance a breeze. Designed for comfort and versatility, this door works with many home styles and can accommodate daily adventures without constant supervision. Whether you’re juggling pet traffic during morning routines or welcoming a gentle breeze through the house, this door is built to fit a busy household.
Installation and fit are straightforward: the door supports interior or exterior doors made of wood, PVC, metal, or paneled surfaces from 1/16" to 2" thick. This broad range makes it easier to retrofit many door frames without major alterations, helping you avoid complex carpentry or costly renovations.
An extra-large opening measures 13 3/4" W x 23 3/4" H, creating a generous portal for large breeds up to 220 lb. The lockable slide panel gives you quiet, dependable control over when your pet can go outside or return indoors, while the flap’s insulation helps maintain indoor comfort across seasons. The smooth swing and durable materials are designed for repeated use, day after day.
Cleaning and upkeep are simple: the vinyl flap is removable for a thorough wipe-down, and the frame is rust-free and paintable to match your décor. Regular checks for wear or drafts help preserve performance, and replacing worn components keeps the door functioning smoothly.
PetSafe has supported pets and families since 1988 with vet- and trainer-recommended designs and responsive customer service. The goal is to offer practical, reliable tools that fit everyday life, so you can focus on enjoying time with your pets and keeping home life comfortable.
Q: Is this pet door easy to install in different door materials?
A: Yes—it's designed for a variety of door types from 1/16" to 2" thick, including wood, PVC, metal, and paneled doors.
Q: What sizes and weight can the flap accommodate?
A: The extra-large flap measures 13 3/4" W x 23 3/4" H and supports pets up to 220 lb.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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