Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Petsfit Expandable Pet Carrier evolves with your trip. In its compact M size it measures 17 L x 11 W x 11 H inches and can expand to 20 L x 17 W x 11 H by opening the mesh windows. It weighs about 2.5 pounds and supports small pets up to roughly 13 pounds, making it a versatile choice for kittens and puppies during flights, car rides, or quick weekend getaways.
Inside, your companion finds a cozy, almost bed-like space thanks to a thick, washable plush mat. The soft-sided frame uses a solid wire core to resist collapse, while anti-scratch ventilated mesh on the top and sides keeps air flowing and the world just outside the carrier visible and calming.
Everyday travel becomes simpler with practical details designed for real life. A side pocket holds small essentials, and self-locking zippers add an extra measure of security during busy transit moments.
Carrying options adapt to the moment: grab by the top handles, sling the detachable strap over your shoulder, or slide the bag onto rolling luggage using the extendable handle compatibility. The carrier can fold completely flat for compact storage when not in use.
Durability is built in with tough oxford cloth that stands up to travel wear and a washable plush base cover for easy cleanups. Two detachable rods at the top offer height adjustment when needed, such as fitting under a seat with limited clearance. For larger carriers, removing the rods can help achieve the ideal profile on crowded flights.
Before you travel, measure your airline's seat dimensions and compare with the carrier size you choose. Pack a few treats, a small toy, and wipes in the side pocket to keep things convenient and calm during transit. These features align with common travel experiences and may help create a familiar space on the go.
Q: Is this carrier airline approved for travel?
A: Yes, the S and M sizes are airline approved and fit under most seats; check your airline's rules for the L size.
Q: What are the main ways to carry the Petsfit carrier?
A: You can carry by the top handles, use the detachable shoulder strap, or attach it to rolling luggage with the luggage strap.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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