Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Petsfit Expandable Carrier is a soft‑sided travel companion designed for kittens, puppies, and small animals. With a compact footprint of 19" L x 12" W x 12" H that expands to 21.5" L x 19" W x 12" H, it adapts to your journey. Weighing about 2.9 lb, the carrier supports pets up to 18 lb when configured for travel. Before booking air travel, verify the measurements against your chosen airline’s rules to ensure a smooth trip.
The extended interior gives pets room to sprawl, turn, and relax, especially during flights, car rides, or hotel stays. Visibility and airflow come from dual‑sided windows and ventilated mesh panels, letting your pet observe surroundings while staying comfortable. When extra space isn’t needed, the carrier folds flat for compact storage in a closet or car trunk.
A solid wire frame resists collapse, while anti‑scratch ventilated mesh promotes airflow. A rigid PP board base helps keep your pet steady, and a thick, washable plush pad adds a cozy resting surface. The durable oxford cloth exterior is built for repeated travel, with reinforced seams and easy‑clean surfaces that stand up to busy lifestyles.
Carrying versatility is part of the design. Use two sturdy handles for quick hand carry, attach a detachable shoulder strap, or loop a strap around a rolling luggage handle for hands‑free navigation. A side pocket provides space for small essentials, and a self‑lock zipper adds security during transitions.
For air travel, the S and M sizes generally meet airline guidelines, but always confirm with your carrier. If the Large size is too tall to fit under the seat on certain planes, you can remove two detachable fiber rods at the top to reduce height and ease placement. The carrier can also fold flat for easy storage between adventures, vet visits, or weekend getaways.
Q: Is this carrier airline approved?
A: S and M sizes are airline approved; Large size may vary—check your airline's rules before travel.
Q: How do I store or carry the carrier when not in use?
A: It folds flat for compact storage and expands when needed for extra space.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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