Trusted Pet Store Canada
Fast Shipping Canada





Couldn't load pickup availability
We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
When temperatures drop and weather turns damp, pets in sheds, barns, or uncovered shelters need dependable heat without fuss. The PetTemp Outdoor Heated Pad is designed for small animals and outdoor spaces, including feral cat houses, dog kennels, and garages. It blends practical engineering with a touch of cozy comfort, offering warmth that travels with your outdoor setup rather than requiring constant adjustments.
With a 16" x 13" footprint and 30W of power, this pad is tailored for small animals and versatile placement. It’s unobtrusive enough to sit near a shelter entrance or inside a covered area while still delivering gentle warmth where animals rest.
The product is built to work in a range of environments, from freestanding outdoor cat houses to garages that see seasonal use. The result is a companion that can help make shelter spaces feel more inviting on chilly days and nights, without requiring complex installation.
The waterproof surface cleans easily with a damp cloth, and no machine washing is required. The chew-resistant cord helps prevent damage from curious pets, while the durable shell is built to endure years of outdoor use. For best results, wipe down after exposure to moisture and store in a dry place when not in use.
Note: This pad offers warmth and sheltering benefits in cold conditions, but individual comfort will vary with animal behavior and shelter setup.
Q: Is this heated pad safe for outdoor use in extreme weather?
A: Yes. It's designed for cold and wet conditions with a waterproof surface and chew-resistant cord for outdoor use.
Q: What does the 1-year warranty cover?
A: One-year free replacement or refund if issues arise, with US-based support.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Thanks for subscribing!
This email has been registered!
| Product | Description | Collection | Availability | Product type | Other details |
|---|