Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Winter can be challenging for rabbits, guinea pigs, chickens, and other small companions. The PetTemp Small Animal Heating Pad is designed to provide a gentle, steady warmth in indoor dens or outdoor shelters. With a flame-retardant surface and a dirt-resistant finish, the pad stays calm under play and remains dependable through daily use. Its compact footprint and 30W energy efficiency help create a dedicated warm corner without extra power draw.
The pad uses automatic thermostatic warming to maintain a comfortable temperature as your pet explores the space. A double-sided aluminum foil layer helps distribute heat evenly from front to back, so warmth feels consistent no matter how the pad sits in the enclosure.
The cord features a bite-proof protective sleeve and a 1.82 meter length, designed to withstand a strong pull. The materials are flame retardant and easy to keep clean, and the unit has undergone safety testing with FCC, MET, and CE laboratories for reassurance in everyday use.
Use indoors or in outdoor shelters during cold spells. The pad becomes a dependable warm retreat for small animals that enjoy a dedicated spot during the day or night. The included features focus on reliability and ease of care, so your pet can explore and relax without fuss.
Place on clean bedding, away from water, and monitor for a comfortable temperature. Always ensure the cord is unobstructed and not chewed beyond the protective sleeve. Regular inspection helps preserve safety and performance.
Q: Is the PetTemp Small Animal Heating Pad safe for outdoor use?
A: Yes. It features a flame-retardant surface and a waterproof cover for outdoor and indoor use.
Q: Which pets is this pad designed for and how does it operate?
A: Designed for rabbits, guinea pigs, chickens, and similar small pets; thermostatically warms with energy-efficient 30W.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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