Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the Pettycare 30-Inch Collapsible Dog Crate, a soft-sided kennel designed for medium dogs. In a warm beige finish, it blends quietly with home decor while offering a comfortable hideaway your dog can call its own. The crate shines in both indoor and outdoor settings, making it a flexible choice for routine evenings at home, trips to the park, or longer getaways with family. When plans change or you need to tidy up, the crate collapses in seconds with no tools required, turning a bulky piece of gear into a flat, easy-to-stow bundle.
Inside, the crate is built around a strong yet lightweight steel tube frame wrapped in durable 600D Oxford fabric. The result is a balance of stability and portability, so it holds its shape during lively moments but remains easy to move between rooms or into the car. The interior is softly cushioned with a removable bed, and the fabric is designed for everyday wear. For airflow and easy monitoring, three mesh doors adorn the top, front, and side, letting light in and giving you multiple angles to check on your pet. Chew-proof mesh windows are included to withstand curious paws, while two accessory pockets on the top and side keep small essentials like treats, waste bags, or a favorite toy within reach. Cleanup is straightforward too, thanks to a removable, washable cover and bed that you can refresh in moments.
Portability and everyday practicality come together with thoughtful carrying options. A sturdy handle, plus side pockets and an elastic bottle strap, give you quick storage and transport possibilities. An adjustable padded shoulder strap on the accompanying carrying bag adds comfort when you’re traveling. The M size footprint is 30 inches long by 21 inches wide and 21 inches high, designed with medium dogs in mind, though you’ll find XS, S, L, and XL options if your pet’s size changes. This crate is suitable for indoor lounging, car trips, backyard play, or quick shelter during adventures, keeping your dog safe without locking you into a single use.
Q: What size is the Pettycare collapsible dog crate and is it suitable for medium dogs?
A: The crate is 30 x 21 x 21 inches, ideal for medium dogs, with other sizes available.
Q: Can I use the crate indoors and outdoors and is the bed washable?
A: Yes, it’s designed for indoor and outdoor use, and the cover and bed are removable and washable.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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