Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Give your cat a generous, dedicated scratching space with PetZen Garden's Extra Large Round Cat Scratcher Refills. Each refill spans 15.7 inches in diameter and is 1 inch thick, delivering a roomy surface that invites claws to sink into crisp corrugated cardboard. A larger surface than many standard scratchers offers more room for playful stretches, focused scratching, and a satisfying glide of paws across the texture.
The refill is crafted from premium corrugated cardboard that stands up to repeated scratching, helping protect furniture from wear while giving cats a satisfying texture to sink their claws into. The surface’s ribbed texture and solid 1-inch thickness provide a sturdy feel under paw and claw, contributing to a durable, long-lasting scratch experience.
The 4-pack delivers months of entertainment and practical value, making it a smart choice for multi-cat households or households that rotate scratchers to keep things fresh. When a pad shows wear, you can swap in a new one quickly to renew the scratching surface and keep pets engaged.
Positioned near a favorite lounging spot or along a busy doorway, the refill offers a quick outlet for instinctive scratching after naps or play. The broad surface invites cats to remark their territory with a satisfying scrape, which can help reduce the urge to scratch less appropriate surfaces and add a sense of personal space for your pet.
Place the round refill where your cat tends to rest or where you want to protect furniture. The generous surface accommodates multiple cats at once in some setups, promoting shared play and minimizing stress during peak hours.
Replacement is simple: remove the worn pad, align the new one with your round base, and press into place for immediate use.
Made from 100% recyclable cardboard with non-toxic glue, these refills align with eco-friendly cat care while remaining safe for kittens and adult cats alike. Recycling scraps and choosing recyclable components helps minimize environmental impact without compromising scratching enjoyment.
Q: How many refill pads are included in the 4-pack?
A: Four extra-large refill pads are included for extended use.
Q: Will these refills fit most round scratcher bases?
A: Yes, they fit most bases of a similar round size for easy swapping.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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