Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the Phepetroll dog pee pad holder tray, a durable silicone tray designed to keep standard 24" x 24" pads in place during indoor training. Four integrated clamps pin the corners, preventing movement and wrinkling, while a raised edge helps contain runoff and protect floors from moisture. The combination of a sturdy surface, flexible silicone, and a compact footprint makes it simple to create a clean, controlled space for pups.
Sized to fit most standard pads, the tray provides a stable base that supports busy households with puppies or new trainees. The four clamps keep the pad flat, so there is less wrinkling or bunching during routine changes. The silicone surface resists moisture and cleans quickly, helping you maintain a tidy space with less effort.
In travel or apartment living, the tray folds gently for compact packing and returns to form when you unfold it. Its smooth edges and simple silhouette offer a neat, unobtrusive look that blends with various decors while you focus on training routines.
Beyond potty training, the tray can serve as a protective liner under food bowls, a spill mat in the kitchen, or a liner for shallow storage areas. The product’s flexible silicone accommodates pet needs, while the dark grey color complements most interiors.
Wipe with a damp cloth or rinse under water for a quick clean. The tray is designed for repeated use, reducing the frequency of cleaning compared to disposable pads. Store rolled or flat, and reassemble as pads change or spaces shift in your home.
Note that while the tray can help maintain a neat, contained training area, outcomes depend on pad choice and routine. Consider it a practical tool that can complement your house training plan.
Q: What are the dimensions and material of the phepetroll dog pee pad holder tray?
A: The tray measures 24 x 24 inches and is made from durable silicone for long-term use.
Q: Can the tray be used for other surfaces or as a multi-purpose mat?
A: Yes. It doubles as a food mat, pet floor protector, or spill mat and is easy to clean.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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