Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Designed for dogs of all sizes, this 33 by 33 inch grass pad offers a forgiving, realistic surface that supports potty training while keeping messes contained. Its sturdy construction suits both indoor spots and outdoor nooks, letting your pet feel at home whether you’re inside or on the balcony. The soft turf-like texture provides sensory comfort under paws and noses alike, making routine visits feel familiar and calmer for your animal companion.
The surface uses non-toxic polypropylene with four-tone blades, delivering a natural look and a paw-friendly feel. At 33x33 inches, the pad accommodates most breeds and multiple pets, helping you set a consistent potty routine.
Drainage is built in to minimize puddles. The pad features 36 drainage holes approximately every 10 cm, coordinating with the surface to channel moisture away quickly and prevent residue on the surface.
Maintenance is simple: hose off, wipe down, and allow to air dry. The pad’s design dries quickly and requires less upkeep than natural grass, making it a practical option for busy homes.
Place the Grass Pad wherever your living space needs a dependable potty option—apartments, backyards, bathrooms, balconies, or patios. It’s suitable for small breeds through medium-to-large dogs and can adapt to your daily routine.
Note: While the pad can support potty routines, results depend on your dog’s habits and training schedule.
Q: Is this grass pad suitable for both indoor and outdoor use?
A: Yes—it's designed for indoor potty training and outdoor setups, with easy cleaning and quick drainage.
Q: What size is the pad and is it right for larger dogs?
A: The 33 x 33 inch pad provides ample space for many dogs and simplifies potty training.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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