Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the pidipiti 19x13x9 TSA Approved Expandable Pet Carrier, a compact soft-sided solution designed for small dogs, puppies, and cats up to 10 lbs. Its lightweight frame stays gentle on you during busy travel days, while the design keeps your pet close and engaged with the world outside the carrier. The carrier’s dimensions are purpose-built to fit under cabin seats on many flights, helping you navigate airports with less fuss. A 3.5-inch expandable top adds generous space for a comfy stretch or extra wiggle room, making longer journeys feel a touch more relaxed for both you and your traveler. The overall look combines practical materials with clean lines, aiming to balance form and function for everyday adventures.
Before you pack the carrier, note how the size guidelines translate into real-world fits. The product is best suited for pets whose body length stays under 18 inches, and weights generally under 10 lbs for dogs (cats up to 12 lbs are common companions). This means a compact dachshund, a petite terrier, or a small feline friend often benefits most from the design. The carrier is described as compatible with some airline policies for under-seat use, including certain Southwest and Spirit flights, and it may align with Air Canada requirements in some situations. However, airline rules vary, so always check with your specific carrier before travel and measure your pet to confirm fit.
The expandable top is a standout feature. When extended, it adds space to accommodate a curled-up pup or a little extra room for a toy or blanket. The expanded portion uses five-sided mesh to improve airflow and visibility, helping your pet feel connected to the surroundings without feeling boxed in. When not needed, the top retracts neatly to keep the carrier compact for easy stowing under seats or in overhead compartments.
Two hard metal frames on the sides help the carrier hold its shape and resist collapse, while a wood-padded bottom prevents sinking and adds balance. A double zipper lock, anti-scratch mesh, and an interior tether are designed to help keep your pet secure during bumps and stops. The construction emphasizes stability and calm during travel, so you can focus on the journey rather than worrying about your pet’s position inside the carrier.
Carrying is flexible with an adjustable shoulder strap and a convenient top handle. Two zippered pockets offer space for treats, waste bags, or small accessories, helping you stay organized on the go. The soft padding at the bottom is washable by hand, making cleanup after trips easier and more hygienic. A one-year warranty covers manufacturing quality, with standard exclusions for misuse or damage from improper use. This carrier is crafted for short to medium trips, such as vet visits or weekend getaways, where a compact, easy-to-maneuver option can make a noticeable difference.
Q: Which airlines accept the pidipiti expandable pet carrier?
A: Under-seat use is possible with some airlines (e.g., Southwest, Spirit, Air Canada under certain rules); verify with your airline before travel.
Q: What pets is this carrier best for?
A: Best for small dogs and cats up to 10 lbs, with length under 18 inches; not suitable for medium or large pets.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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Welcome to Petiva. The terms “we”, “us”, and “our” refer to ROCKET ONLINE STORE INC., the company operating the Petiva online store and website (the “Services”).
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ROCKET ONLINE STORE INC.
133 Weber Street North, Suite 327
Waterloo, Ontario, N2J 3G9
Canada
Email: info@petiva.com