Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Discover a soft, cuddly duo designed for small dogs up to 25 pounds. This value-packed pair pairs a charming raccoon with a playful squirrel, each featuring a squeak and all-natural scents inspired by treats like sweet potato and peanut butter. It’s a versatile set for lively play, quiet snuggles, and everything in between—bringing a little extra personality to your dog’s daily routine.
Encapsiscent Technology embeds natural scents directly into the toy material. Dogs live in a world where scent shapes how they explore, and this design helps captivate interest with each bite and wag. The scent is present with every chew, adding a layer of intrigue that can extend playtime and invite more interactive moments with you. Scents like sweet potato and peanut butter add familiarity without overwhelming the senses.
Clean-up is straightforward: the scent stays embedded throughout the material, so washing won’t erase your pup’s favorite aroma. After a wash, simply tumble dry on low heat and reintroduce the toys for more sniff-and-play sessions.
Playology designs with safety in mind, testing each toy to meet established standards used for children’s products. The materials aim to minimize hazards, aligning with CPSIA and ASTM guidelines so you can focus on shared fun rather than safety concerns.
The raccoon and squirrel offer different shapes and squeaks, encouraging varied play styles and exploration. Their small size makes them easy to carry around the house or on quick car trips, ideal for dogs who like a familiar companion by their side.
Use during morning zoomies, cozy evenings, or calm training moments. The sweet potato and peanut butter scents cue natural curiosity, inviting your dog to explore, sniff, and engage in positive, interactive play that fits into daily routines.
Keep sessions positive and supervise play. Regularly inspect the toys for wear and replace when needed. Wash as recommended, then store in a clean place to preserve freshness.
Happiness Guarantee: Playology stands behind its products and aims to keep tails wagging with dependable, enjoyable toys.
Q: What sizes are the Playology plush raccoon and squirrel toys suitable for?
A: Designed for small dogs up to 25 lbs, with toys sized for cozy, manageable play.
Q: Are the toys safe and easy to clean?
A: They meet ASTM and CPSIA safety standards and are machine washable; the embedded scent stays after washing.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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