Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Designed for dogs that crave tactile textures and a satisfying squeak, this bone toy blends soft, durable fabrics with a scent-driven twist. A bite-resistant felt core is wrapped by a soft corduroy exterior, reinforced with diamond quilting for added durability. The medium size fits dogs up to 50 pounds, offering a balanced chew and interactive play companion that can become a regular fetch-and-chew routine.
Encapsiscent Technology embeds an all-natural peanut butter scent at the microscopic level. With each chew, a fresh aroma releases, helping your pup stay engaged longer than unscented plush toys. The scent is woven throughout the material, so it remains even after washing, giving you fewer reapplications and more play time.
The plush bone combines a bite-resistant felt middle layer with a soft yet sturdy corduroy outer shell. Diamond quilting adds structure to withstand regular play, while an inner mesh layer helps preserve the toy’s shape and keeps the scent evenly distributed over time.
Safety and ease go hand in hand. The toy uses non-toxic materials and is designed to be machine washable, then tumble dried on low heat. Because the scent is embedded, it stays with the toy even after a wash, reducing the need for reapplication and keeping playtime continuous.
Use it at home for solo chew sessions, during fetch, or as a comforting chew during car trips. The medium size suits many dogs up to 50 pounds, offering a versatile option for interactive play. While individual results vary, the scent-driven design may help sustain interest and extend chew sessions.
From dog lovers to dog lovers, Playology combines care, safety, and fun. Our Happiness Guarantee stands ready to help if your pup isn’t thrilled with a product, reinforcing our commitment to happy tails and healthier playtime.
Q: What size is the toy and which dogs is it best for?
A: Medium size, ideal for dogs up to 50 pounds and active chewers.
Q: How is the scent feature designed and how durable is it?
A: Encapsiscent technology embeds all-natural peanut butter scent; bite-resistant felt and durable corduroy support lasting play.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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