Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet Poen's 21-piece Cat Tunnel set, a versatile indoor play system designed to keep curious cats and kittens active and entertained. A collapsible five-channel tunnel pairs with twenty kitten toys to create a dynamic space for hiding, stalking, and sprinting within the safety of home walls.
Inside you'll find a five-channel cat tunnel and 20 kitten toys, including furry mice, wrinkle balls, small bells, cat teasers, and more. The design invites exploration and stalking while offering a safe, contained environment for play.
The five-channel tunnel expands playtime, welcoming multiple felines at once and enabling different routes for pouncing and observation. Gentle sounds when a cat steps on the tunnel add sensory interest without overwhelming the pet.
How you might use it: create a cozy play corner, invite hunting-style activity, or set up a shared space for siblings to enjoy together. The kit's colorful components can brighten a living area while supporting active, engaged cats.
Supervise initial play to help your pets familiarize themselves with new textures and sounds. Color and packaging may vary slightly due to screen displays, and sizes are approximate.
In everyday life, many cats benefit from this kind of play routine. After breakfast, a quick sprint through the tunnels can help burn energy. The varied toys sustain interest, while the hidden spaces support safe zooms and ambushes. For households with multiple pets, the different routes can reduce crowding and encourage gentle, shared play.
Color and size may vary slightly due to screen displays. Materials are pet-friendly and designed for family use.
Q: Is the Poen Cat Tunnel suitable for multiple pets?
A: Yes, the five-channel tunnel fits several cats or kittens for cooperative, safe play.
Q: What comes in the package?
A: A collapsible five-channel cat tunnel plus 20 assorted toys, including furry mice and teasers.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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