Trusted Pet Store Canada
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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Primal Antlers for Dogs from Primal Pet Foods offer a natural, Grade A split elk antler chew designed for large canines. If your dog weighs between 30 and 45 pounds and loves to chew, these antlers deliver a satisfying, long-lasting alternative to softer chews. Naturally shed and ethically sourced in North America, they reflect a commitment to responsible sourcing while providing a primal chewing experience that many dogs enjoy.
Split elk antlers are a lighter-density option compared to some antlers, yet they offer a rugged texture and exposure to marrow that dogs often find irresistible. The interior marrow is naturally protein-rich and provides minerals like calcium, potassium, and trace nutrients. These chews are 100% natural with no additives or artificial flavors, and their simple composition supports a multisensory chewing routine without requiring conditioning or complicated prep. While not a substitute for veterinary care, regular chewing can provide enrichment, help relieve boredom, and channel a dog’s primal instincts into a safe, natural activity.
Chewing is a multisensory experience for dogs: the rugged texture, natural scent, and satisfying gnawing sounds can contribute to mental stimulation and a calmer mindset. These chews are long-lasting, offering extended play and sustained focus during chew sessions. The experience supports a gradual wear process that may be gentler on softer chews while delivering a tangible chew-time ritual that dogs often enjoy as part of their daily routine.
Offer under supervision with fresh water available. Choose the right size for your dog and monitor wear; discard when the surface becomes smooth, cracked, or small splinters appear. For households with multiple dogs, rotate chews to minimize competition and ensure safe use. Start with shorter sessions to gauge tolerance and gradually extend time as appropriate for your dog’s chewing style.
Primal Antlers are naturally shed and sourced in North America, emphasizing ethical origin and responsible practices. The natural variation in color, texture, and density reflects their real-world origin while delivering a consistent, durable chew that many dogs can enjoy safely over time. This approach aligns with a broader commitment to environmentally conscious sourcing without compromising the primal chewing experience dogs often seek.
Designed for large dogs in the 30–45 lb range, including many shepherd-type mixes and similar breeds. The product offers a practical, natural option for dogs that chew vigorously and appreciate a long-lasting, sensory-rich chew during daily routines. As with any chew, observe your dog’s chewing habits and adjust use as needed to maintain a safe and enjoyable experience.
Q: Are Primal Antlers safe for aggressive chewers?
A: They are natural, split elk antlers designed for strong chewers; supervise and discard when worn.
Q: What size dog is this suitable for?
A: Designed for dogs weighing 30–45 lbs; monitor chewing behavior and adjust use as needed.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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Welcome to Petiva. The terms “we”, “us”, and “our” refer to ROCKET ONLINE STORE INC., the company operating the Petiva online store and website (the “Services”).
Petiva is powered by Shopify, which enables us to provide our products and services to you.
These Terms of Service (“Terms”) govern your access to and use of our Services. Please read them carefully, as they include important information about your rights, responsibilities, and legal limitations.
By visiting, browsing, or making a purchase through our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use our Services.
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Petiva offers pet-related products intended for everyday pet care and use. We make reasonable efforts to display products accurately, however product appearance may vary depending on your device or screen settings.
We do not guarantee that product descriptions, images, or other content will always be accurate, complete, or current. We reserve the right to modify or discontinue products at any time without notice.
By placing an order, you are making an offer to purchase products from Petiva. We reserve the right to accept or reject any order at our discretion.
Orders are considered accepted only after payment has been successfully processed. Once an order is accepted, changes or cancellations may not be possible.
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Risk of loss passes to you once the order is handed over to the carrier.
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ROCKET ONLINE STORE INC.
133 Weber Street North, Suite 327
Waterloo, Ontario, N2J 3G9
Canada
Email: info@petiva.com